Payment policy

At Petroomies, we want your shopping experience to feel effortless from start to finish. That’s why our checkout is designed to be simple, secure, and flexible—so you can spend more time finding what your pets love and less time worrying about payment details.

We accept a range of trusted payment options, including:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • Diners Club
  • Discover
  • Shop Pay

All payments are processed in U.S. dollars ($ USD), and the full order amount is charged once your purchase is confirmed. Occasionally, your bank may place a short pre-authorization hold before completing the payment—this is a standard security measure and will clear automatically once the transaction is finalized.

Your privacy and protection are our top priority. Every transaction is securely encrypted using advanced SSL technology, and we partner only with verified, reputable payment providers. Petroomies never stores or has access to your card details; all processing takes place safely between you and your bank.

If you experience any issues during checkout, please ensure your billing information matches the details on file with your bank. Still having trouble? Reach out to us anytime at Info@petroomies.com, and our support team will gladly assist you.

To maintain a safe shopping environment for everyone, our system actively monitors transactions for irregular or suspicious activity. If anything appears unusual, we may contact you to confirm your information before your order is shipped.

With Petroomies, you can shop confidently knowing every payment is handled securely—from the moment you click “checkout” to the joyful arrival of your order.